Customer Relationship Management

Customer Relationship Management

Customer Relationship Management Reach out to prospects at the right moment, engage them across
  • Smarter
  • Better
  • Faster
  • Our CRM Offerings
    At 1234 we offer full service of CRM suite including both consulting and implementation services. We have worked extensively with on premise and cloud versions of the most popular CRM products including Microsoft Dynamics, Salesforce and Siebel CRM system. Our team has supported businesses in upgrading/migrating CRM solutions and integrating the same with other enterprise and third party systems. We have worked with clients across industries to map their processes and implement a CRM solution that captured key pieces of information in their CRM repository which in turn helped them extract actionable information. We have also created custom CRM solutions for small enterprises. As a result of our CRM solution, our clients were able to get a 360-degree view of their customers with easy reporting and actionable information.
  • What is CRM?
    A CRM system is a business tool that allows you to manage all your customers, partners and prospects information all in one place. CRM systems can help every part of your business get a 360 degree view of your customer.
    For example, it helps:
    • Sales teams close deals faster.
    • Marketing manage campaigns and track lead generation.
    • Service call centres reduce the time to resolve customer complaints.